Fabintown Pvt Ltd believes in assisting clients to the fullest extent feasible and offers a flexible cancellation policy.
If you must cancel a purchase, please do so within 24 hours of placing the order.
For complete cancellations made by you: -
If you cancel your order before the shipment of your product, we will return the total amount.
If you wish to cancel your order after it has been shipped: –
If you got the product, it will be eligible for replacement only if there is any defects.
Refunds will be given in the same form in which the payment was received within 15 working days after the order's cancellation date.
If you received a defective product or the packing has been tampered with or damaged before delivery, please refuse to accept the shipment and return it to the delivery person. Please contact our customer service department at +919306901691 or by email at care@fabintown.com, referencing your Order ID. We will personally verify that your order is replaced with a replacement article of the same product or if we are out of stock of the product in issue, we will initiate a complete refund. Please ensure that you return the items with the original product tag and packaging intact.
Apart from the conditions set forth above, the following products are not returnable or replaceable:
• Any merchandise with physical damage to the package or the product itself; •
Any goods returned without their original packing and accessories, including the retail box, manuals, cables, and any other things included with the product upon delivery;
• Any product that does not have a genuine, readable, and un-tampered serial number, including but not limited to items that have a serial number that is missing, damaged, altered, or otherwise unreadable;